Legal Statement

Please take a few moments to read these terms and conditions prior to ordering any goods from this Web Site. These terms and conditions govern the use of this Web Site and the purchase of any goods from it.

o Acknowledgment
o Information you provide to us
o General
o Ordering goods
o Returns Policy
o Links to other web sites
o Copyright
o Reviews and comments
o Virus warning
o Applicable law
o Limitation of liability
o Disclaimer

Acknowledgment and acceptance of terms and conditions
The Claw™ Web Site is owned and operated by Ferraro Design. By accessing, browsing or using this Web Site, you agree to these terms, conditions and disclaimers as amended from time to time ("Terms & Conditions") and acknowledge that you have read and understood these Terms and Conditions. By purchasing an item from this Web Site you expressly agree to be bound by these Terms and Conditions.

Ferraro Design may amend these Terms and Conditions from time to time. Any amendment will be effective immediately. Your continued use of this Web Site after any amendment becomes effective constitutes an agreement by you to abide and be bound by these Terms and Conditions, as so amended.


Information you provide to us
You agree to:
o provide certain current, complete, and accurate information about yourself as prompted to do so by this Web Site

All information provided by you when placing an order is referred to in these Terms and Conditions as "User Information". When you provide any User Information you are representing and warranting that all of the information provided is true and correct and are agreeing to indemnify Ferraro Design for any losses, costs expenses or damages that Ferraro Design may suffer if any of this information is not correct.

Ferraro Design will not make any of the "User Information" available to outside parties and you may choose to stop receiving email from us at any time.


General
The products and services offered for sale by Ferraro Design are only available to individuals who can make legally binding contracts. The products and services are not available to persons under the age of 18 years old and any other persons who are legally prohibited from entering into binding contracts.

Any party engaging in illegal activities involving the use of this Web Site will be subject to civil and criminal prosecution. Ferraro Design cannot guarantee that it will notice or be able to prevent any illegal or inappropriate use of this Web Site, nor can Ferraro Design guarantee that it will give notice of any illegal or inappropriate use of this Web Site.


Ordering goods
Ferraro Design reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price of the product description posted on this Web Site, or an error in your order.

The Claw™ price, delivery and other charges displayed on this Web Site are current at the time of issue, but may change at any time and are subject to availability. The availability of products and services may change from time to time.

You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from Ferraro Design, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.


Returns Policy
All goods sold by Ferraro Design are NEW and shipped DIRECT from our warehouse. As such all goods are covered by a 1 year manufacturers warranty.

Please note that we can process returns and refunds only for items purchased directly from Ferraro Design. If you did not purchase your Claw™ directly from Ferraro Design please contact the point of purchase to arrange returns or refunds.

Important: Before sending any goods back.
Please make sure you contact us to obtain a Return Authorisation (RA) Form BEFORE you send any goods back to us.

Goods that don't work on delivery
If a product arrives and it is not working "out of the box" please notify us as soon as possible and we will immediately arrange a refund, repair or replacement at your discretion. We will pay any necessary freight costs where the freight is organised by us.

Defective goods under warranty
If a product develops a fault during its normal warranty period please contact us, or complete a RA Form. We will do our best to provide you with assistance in resolving the problem as quickly as possible.

Non-Defective Goods
Typically goods can be returned, refunded, or exchanged within 14 days if they have been unopened and are in the original condition in which they were shipped. It is very important that the goods are in the ORIGINAL condition in which they were received. No returns can be made for any opened products unless they are deemed faulty and a RA number issued by us. The customer will be required to pay the freight to return the goods to us.

Links to other web sites
This site contains links to Web Sites maintained by other companies and organisations. Ferraro Design does not make any representation as to the accuracy of information contained on those Web Sites and will not accept any responsibility for the accuracy, ownership or any other aspect of the information contained on those Web Sites.

This Web Site also contains third party advertisements (including banner ads and referral buttons), which contain embedded hyperlinks to Web Sites operated by third parties. All third party advertising is paid for by the relevant third party advertisers and the placement of third party advertisements on this Web Site does not constitute a recommendation or endorsement by Ferraro Design of the products or services advertised. The third party advertiser is solely responsible to you for any representations or offers made by it and for the delivery of any goods or services you agree to purchase from any third party Web Site.


Copyright
Unless otherwise indicated, copyright in the information on this Web Site is owned by Ferraro Design. All rights reserved. This site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by Ferraro Design. You may download a single copy of the information on this Web Site and, where necessary for its use as a reference, keep a temporary copy in your computer's cache and make a single hard copy of that information. Except as permitted under the Copyright Act 1968 (Cth) or other applicable laws, no part of the information contained on this Web Site may be otherwise reproduced, adapted, performed in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping or by a storage and information retrieval system) without the specific prior written consent of Ferraro Design.


Virus warning
Ferraro Design does not represent that any information (including any file) obtained from or through this Web Site is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses. Ferraro Design will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information. To the extent that any applicable law that cannot be excluded imposes any liability on Ferraro Design, that liability shall be limited to the cost of re-supplying that information.

Applicable law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Victoria. You and Ferraro Design agree to submit to the exclusive jurisdiction of the courts of the state of Victoria. If any provision(s) of these Terms and Conditions is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. Ferraro Design's failure to exercise or enforce any rights or provisions of these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Ferraro Design in writing.


Limitation of liability
Ferraro Design will in no way be liable for any direct, indirect, incidental, special or consequential damages, resulting from your use or your inability to use this Web Site or for the cost of procurement of substitute products or services or resulting from any products or services purchased or obtained or messages received or transactions entered into through this Web Site or resulting from unauthorised access to or alteration of your transmissions or data or of any information contained on this Web Site, including but not limited to, damages for loss of profits, use, data or other intangible, even if Ferraro Design has been advised of the possibility of such damages.

Where any Act of Parliament implies in these Terms and Conditions any term, condition or warranty, and that Act avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in these Terms and Conditions, however, the liability of Ferraro Design for any breach of such term, condition or warranty shall be limited, at the option of Ferraro Design, to any one or more of the following:

(i) The replacement of the goods or supply of equivalent goods;
(ii) The repair of such goods;
(iii) The payment of the cost of replacing the goods or of acquiring equivalent goods; or
(iv) The payment of the cost of having the goods repaired; and


Disclaimer
The information contained on this Web Site is provided by Ferraro Design in good faith on an "as is" basis. The information is believed to be accurate and current at the date the information was placed on this Web Site.

Back to top